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Radiance Gold Service Terms and Conditions.
Terms and Conditions:
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Additional Coverage: Radiance Lifetime Gold Service is provided in addition to the manufacturer's standard warranty, offering extended service and support for up to 5 years from the date of purchase.
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Free Service: Customers with Radiance Lifetime Gold Service are entitled to free maintenance and servicing for their printers. This includes routine check-ups, diagnostics, and repairs to ensure optimal functionality.
Spare Parts Costs: While the service itself is free, any spare parts required for repairs or replacements will be charged to the customer at a discounted rate, ensuring cost-effective maintenance.
Unique Code for Redemption: To avail of the Radiance Lifetime Gold Service, customers must use a unique code provided at the time of purchase. This code is essential for redeeming the lifetime service benefits.
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Eligibility: The Radiance Lifetime Gold Service is available exclusively to customers who purchase Handheld Thermal Inkjet Printers and Online Thermal Inkjet Printers from Radiance Business Solutions.
Service Requests: To request service, customers can contact our dedicated support team via phone, email, or through our online service portal. Ensure to have your unique code and printer details ready for a seamless experience.
Exclusions: The service does not cover damages caused by misuse, unauthorized modifications, or external factors such as accidents or natural disasters.
Service Locations: Our lifetime service is available at our Head office Address 408, O.P Plaza, Chandan park, Next to Ostwal Darshan, Bhayandar East, Thane: 401105. MH, India, OR for any minor issues ensuring that no matter where you are, our support is just a call away for a resolution over video call.
Transferability: The Radiance Lifetime Gold Service is linked to the original purchaser and printer and is not transferable to other individuals or devices.
Regular Updates: Stay updated with the latest service announcements, tips, and printer maintenance advice through our customer communication channels.
Invest in Radiance Lifetime Gold Service and experience the assurance of uninterrupted productivity and excellence with your Handheld and Online Thermal Inkjet Printers. At Radiance Business Solutions, your satisfaction is our priority.
For any further info please call us on +91. 8655435704.